If problem persists, please send the info below to our support email ( ): Please make sure you are running the latest version of NoteBurner M4V Converter Plus. The program crashed or encounter error (1008, 1006, 1004, 1002, 1000) when I was converting a certain movie file. After that, please reboot your computer for a try. After all steps above, please download and install NoteBurner from download center.įor Windows Users: Please uninstall NoteBurner M4V Converter Plus, and then reinstall it from our download center. And then you will need to empty trash to make sure all these files has been deleted. There you will find a file named "", please delete this file. Then click on your desktop to show the Mac menu, then click on "Go > Go to Folder", input "~/Library/Preferences/" and go to this folder. In this case, please try as follows to solve problem.įor Mac users: Please delete NoteBurner from the application folder. If your Mac is connected with device like Apple TV, iPad, iPhone or iPod, please disconnect device and then try again. Or you can also launch and use program in safe mode.Īlso, the iOS-based devices that support AirPlay will cause this problem too. Please try to turn off this kind of program then try to convert again. Please note that the program that associated with iTunes like TuneUp will cause the crash problem.
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